Coopers Store guarantees to repair or replace the product or part of the product (“the goods”) with a manufacturing or structural defect for a period of five years from the date of purchase (“the warranty period”). This is provided that the defect is not a result of normal wear and tear, or a natural pre-disposition of the material used. This warranty will become void if the items is not cared for in accordance with the care instructions supplied by Coopers Store or labelled on the product. This warranty is also subject to the terms and conditions set out below:
This warranty is in addition to the rights granted by relevant State and Federal laws and in particular the Trade Practices Act 1974 and corresponding State Fair Trading legislation. The company’s liability is limited to the goods repair or replacement only.
The warranty shall become void if the goods are used for commercial or outdoor purpose (unless specified for outdoor use) or exposed directly to the sunlight, extreme heat/cold, or water.
No claim can be made by the purchaser under this warranty if:
* any damage caused by accident, abuse, neglect, negligence.
* Any damage caused by improper handling such as dragging the furniture or using corrosive solvent to clean the furniture.
* Any damage directly or indirectly caused by unprofessional assembling, unauthorized repair, alteration, modification or act of God.
The purchaser must at his/her expense return to the retailer the defective goods with the proof of purchase.
The Seller reserves the right to determine whether the goods shall be repaired or replaced.
There is a 3-year warranty on all furniture.
There is a 1 year warranty on all Doors. (Warranty for all door hardware is subject to the manufactures warranty and all claims should be directed to the manufacturer)
There is a 1 year warranty on all Dining Chairs
All timber used in the Sellers joinery has a 1 year warranty.
This warranty is void if the timber care instructions provided by the Seller are not followed.
All fabrics have a 1 year warranty.
The warranty is extended to the original purchaser at the original delivery address. The warranty shall become void if the goods are moved to a new address.
This warranty does not extend to homewares.
The Company reserves the right to charge for any service not covered by this warranty.